Flux IT Price Match Promise
We'll match any retailer - even in the sales!
How to claim your price match
If you do find one of our products cheaper on a competitor's website it is easy to claim your price match refund.
Simply call our customer services on 01992 576 522 or email sales@flux-it.co.uk.
All we need is a few details
- Your order number
- The product's Flux IT Hardware part code
- The competitor's name
- The competitor's product price
If we confirm the competitor's price is lower than our own we will match their price or refund the difference to you. Please note that your price match refund will be credited to your account as an account credit. The price match refund account credit will be valid against any purchases for a period of 3 months.
Terms and Conditions
- Price match only applies against a single product purchase. Bundles or multi-product transactions are not included
- Price match only applies to products purchased online. In-store purchases do not qualify
- The price of the comparison match product must be publicly available and only the price when Flux IT Hardware validates the claim will be honoured.
- The competitor’s product must be identical to the one sold by Flux IT Hardware.com including brand, model, size etc.
- The competitor must be based in the UK
- The item matched must be available for sale, in stock, and for immediate delivery or collection
- We do not price match resellers or auction sites such as eBay. Amazon.co.uk, factory outlets, home shopping networks, and liquidation sales are also excluded from the Flux IT Hardware price match promise
- The price match promise only applies to brand new products. Used or reconditioned products are not included
- Any website pricing errors on either Flux IT Hardware.com or the competitor's website are excluded from the price match promise as well as typographical errors, affiliate offers, voucher codes, gift vouchers, and any other media discounts
- Rebates or benefits from competitor's price match promises are excluded
- Competitions, free gifts, and giveaways are excluded from the Flux IT Hardware price match promise
- Flux IT Hardware’s decision will be final on any claims made under our price match promise
- We reserve the right to withdraw our price match promise at any time
- These terms and conditions do not affect your statutory rights
- Business trade customers are excluded from the offer.