With any purchase of IT equipment its imperative to protect your investment against faulty that can sometimes happen. This is why all the equipment we offer includes a 2 year return to base warranty. We also offer additional warranties to give you the option for longer coverage and next business day replacements.
2 Year protection on all equipment. If something develops a fault we will bring the unit to our repair centre. If it cant be repaired we will replace it. Please note that if you are buying mission critical equipment then we would also suggest having a support contract in place with the required SLA. Our warranty replacements are not a next business day replacement service and can take a couple of days to process.
How the Warranty Works;
- Any item that develops a fault is returned to us for inspection
- If the unit is not repairable we will offer a direct replacement
- If the unit is repairable then we usually need 3-4 days for repair.
- Replacement is usually onsite within 1 week
5 Year Extended Warranty
Offers the same high level service as the standard warranty but will cover your equipment for 5 years.
Next Business Day Replacement Warranty
Our highest level service gives you complete piece of mind. There is no need to wait for your equipment to be repaired, we will send an identical part to site for the next business day.